A rugged and easy to install Probe or NFV working 24x7 at end user or local premises highly integrated with your network operations platform not only runs quality tests and measures all services it also lets you monitor in real time the status of each service provided and the real perceived quality.
A powerful visualization platform that displays high granularity geolocated data from a single service to an aggregated set by plans, region, time or clients lets you determine the quality of the experience of complex scenarios in a simple comprehensible way.
MIRA measures and determines the quality of experience from the end user view, collecting and analyzing data in real-time 24x7. By using standard network monitoring protocols we tightly integrate with your actual network operations platforms enabling you to detect impairments and improvement opportunities integrating data collected from the end user experience by our platform with the network elements data you've always had but was hard to correlate with last mile events.
Years of experience measuring and analyzing mobile and fixed networks operations allow us, in conjunction with our platform to help you to quickly determine from last mile impairments passing to access and core network problems to problems with your edge providers and how these affect the services and your customer experience.
MIRA is a platform designed to capture and analyze quantitative and unbiased data of the quality and experience of services such as Voice, Data and Video offered by telecommunication providers.
The Customer Experience Continuous Improvement Flow
Small, resilient Telco grade appliance that runs every test capturing End User Experience.
Multiple access technologies from fixed (xDSL, HFC, GPON, Satellite) to mobile (2G/3G/4G) and WiFi 802.11ac
GPS can be attached to support on the move field tests.
High speed plans can be tested over 500Mbps real.
Easy to install and non obtrusive facilitates massive local or end client premises deployments.
Every probe and its data is monitored 24x7 in real time independent of access properties, like NAT, private IP, etc.
Full support for SNMP lets you use your own monitoring infrastructure.
It doesn't serve much just to gather data for analysis and not to be informed in real time when a problem or even a probe is down.
A rich visualization platform that shows each KPI/KQI in a comprensible and geolocated way.
Enabling different ways to display every piece of information, including dashboards, time series, reproducing the audio and video experience and easy exporting data lets you focus on the quality not the data.
Massive data generated by thousands of probes let us answer complex questions.
This data lets you take action and improve your client experience.